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Terms & Conditions

Ready2Role is a small and bijou business but most beautiful things are. I pride myself in making outfits and costumes that my customers dream about however unusual or crazy the design may seem. On this site you will see some of the outfits I have made, all of them made for customers and sent worldwide, when you order from me you will know your outfit is handmade, made to measure and exactly what you wished for!

My experience within the world of ‘dressing’ means I understand some of the difficulties people have in finding outfits whether it’s because of the design requirements or down to the size of the girl. So many girls I have met have been disappointed by ‘off the shelf’ outfits that do not fit correctly, my outfit prices reflect the quality and fit you will be assured of and surely you are worth it?

I make outfits in all colours, shapes and sizes in all sorts of materials, I also sell accessories to accentuate the dresses. Every girl needs petticoats to lift her skirts, panties or bras to match, in fact the only limitation is your imagination!

Because there is only Dominus and I at R2R, preparation, pattern-making, material sourcing and sewing may take a little more time, but all good things come to (s)he who waits, we communicate promptly and usually let you know where your order is in the busy schedule for us.

You can e mail me directly, fill in a Talk to Us form, text +34 621 20 98 59  (mostly Dominus will answer and assist on the phone as I will of course be busy sewing 🙂 ) or +34 621 20 98 59(or Whatsapp me ) I am happy to help, and I dont think I need  say, but will, all postage is in discreet and plain packaging.

Suzi x

Our ecommerce footprint is borne from a desire to supply people with Alternative Made to Measure clothing of a good quality, a good price and often Made to Measure.

We are aware of the difficulties in buying clothes to fit those of an alternative lifestyle, at Ready2Role we have many years experience of supporting and role playing with people who have additional identities in their life. For those close to us we offer a measurement service and a chance to fit and try their outfit on after completion. For those who live in other parts of this small planet we work hard to ensure the outfit fits you to your preferred style and requirements, we communicate often if appropriate and ensure it reaches you in a timely and discreet fashion, at a name and address which you supply.

On  Our main retail site we show a range of Made to Measure Exclusive Designs which we are happy to make in a size and colour choice and sometimes material of your choice….plus we are always open to creating a unique design based on a look you want to achieve. So, whether you are male or female, CD/TV, sissy, AB, Cosplay, Drag, satin, cotton or pvc enthusiast, steampunk, victorian, 50s chic, and any other you wish to add………..talk to us and we will see if we can help you achieve that look you want!

Colours on the internet can sometimes be represented in different shades on various devices and via different operating systems and browsers. Shades also can differ slightly depending on the manufacturing run.

What you see on here and our site are examples of our work, sales are usually completed through our site but equally happy to communicate via email direct if you prefer. Payment can be made by cash, PayPal, bank transfer or if you require another method just talk to us.

Payment is always with order prior to commissioning your outfit. We offer PayPal, BACS facilities – all items are to paid for at point of sale, monies must be cleared  prior to commencement of any order.

Items usually take around 8 weeks depending on the size and complexity of the order

COMPLETION OF ORDERS

Orders will be completed within approx. 8 to 10 weeks from submission of full payment and a completed measurements form. Failure to submit measurements will initially cause a delay in the start time of your project and should this exceed 6 months with no communicated agreement to put an order on hold will negate a) any refund and/or b) any restart of a project. Any agreement to keep your project on file (paid or otherwise will solely be by written agreement of both parties).

SHIPPING

International Shipping Courier Service is available at one reduced payment for anywhere in the World outside Europe (We are located in Spain).

Where possible we offer our customers tracking numbers and all items are insured. Garments usually take around 8 weeks to complete prior to shipping.

Whilst garments are shipped by the quickest means in all cases, we accept no responsibility for delays due to transport/conveyance or requirements of duty payment by the receiving customer.

Please note any customs duties that may be due on delivery are the responsibility of the customer

I am, and intend to continue as, a LONE SEAMSTRESS, there are no factory driven garments tweaked to fit, every step of the production from creating patterns, securing the relevant fabrics, cutting and sewing the items, is by ME…..therefore timelines can sometimes vary because each project is different and INDIVIDUALLY created for YOU.

RETURNS

Whilst we adhere to the DSA and offer 7 day money back on most sales, customers must be aware that by the nature of our products which are made to order and made to measure refunds will only be accepted on unopened unused items, buyer pays the shipping for any return and should there be an exchange of products postage charges will need to be at a cost to  the customer.

Several of our outfits can be defined as lingerie/underwear therefore they are not subject to the same refund policy as garments such as these do not have to be refunded nor exchanged.

**COVID – sometimes effects timings due to periodic lockdowns and/or ongoing transportation issues delaying fabric deliveries to me and forward shipping to you.

Measurements can be submitted online here: https://ready2role.co.uk/wp-content/uploads/2021/09/Measurement-Form-Ready2Role-SEP21-v2a-1.docx

Please Note Orders do not commence until measurements are supplied and on average may take between 8 and 10 weeks sometimes quicker to complete depending on the complexity or size of the order (an approximate completion time will be quoted on request)

Cancelation and request for refunds during production will attract an admin charge due to the time taken to create individual patterns and source fabrics/materials.
Suzi x